Privacy Policy

Privacy Policy

This Privacy Policy describes how heresgolden.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at hello@heresgolden.com

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

  • Device information

    • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.

    • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels

    • Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site

  • Order information

    • We collect personal information from you, including information about your:

    •  name

    • contact information

    • location

    • Billing and purchase information

We collect your personal information in order to:

  • Supply our products

Besides our staff, we share this information with:

  • A 3PL in order for them to deliver your product. Also Shopify (our website builder) in order for them to log and track orders and provide customer analytics.

 Providing some information is optional. You just need to ensure we have a complete (non PO box) delivery address or we will be unable to supply your product.

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected or deleted if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected or deleted, please contact us at hello@heresgolden.com.


Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.


Australian Privacy Principles 

Heres Golden Ltd.  is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au